Return Policy

Our return policy and process:

Quickly and easily return your item(s) through our Returns Portal! Only Bangladeshi customers will be able to purchase a return shipping label but the returns portal is open to all customers.

You have 7 days from the date of delivery to return your item.

The majority of returns are refunded via store credit in the form of a Fashion Nova gift card. Returns are processed within 5-7 business days after your item(s) are delivered to us. To receive your store credit more quickly, use the prepaid return label option in our Returns Portal below!

Please note: Please ensure to package each order separately. If multiple orders are returned inside a single return package, your return will require additional time to process. You will not receive credit for any non-eligible items returned.